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IMPORTANT INFO

Cancellation Policy

Please provide 24 hours notice of any cancellation or reschedule if possible.


This can be done by texting 905-327-0537. the number used for appointment reminders is automated and does not receive messages.we no longer require credit card at time of booking. Please cancel or reschedule if you are unwell.



No Show Policy


If you do not attend your appointment and have not notified us of cancellation we will reach out and check in on you. If we have not received a response by the time your practitioner has finished their shift your appointment will be marked as no show. If you no-show three times you will be required to pre-pay when booking your appointment via e-transfer.



Locked Door Policy


For the safety of our practitioners and our space, we keep the front door locked while we are with clients. This helps to encourage social distancing as our lobby is small. If the door is locked when you arrive ON TIME for your appointment please text 905-327-0537 and we will be with you as soon as we are available.



Inclusivity Policy


At the pampered peach it is our goal to ensure that every human feels comfortable and confident regardless of race, creed, identity or sexual orientation. As part of this policy, all forms and documents submitted have a space for you to include your pronouns to ensure we identify you correctly. for example they/them, she/her he/him.


MASKING POLICY


MASKS MAY BE WORN AT YOUR OWN DISCRETION.IF YOU HAVE ALLERGIES OR A CHRONIC COUGH, PLEASE CONSIDER WEARING ONE. MASKS ARE REQUIRED FOR LASH AND BROW APPOINTMENTS. OUR PRACTITIONERS WILL CONTINUE TO WEAR MASKS WHILE PROVIDING YOUR SERVICES AND MAY REMOVE THEM OUTSIDE OF THE TREATMENT ROOMS. ABOVE ALL, PLEASE BE KIND TO ONE

ANOTHER, AND LET US KNOW IF YOU ARE UNCOMFORTABLE.



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