POLICIES

Cancellation Policy Please provide 24 hours notice of any cancellation or reschedule if possible.

This can be done by texting 905-327-0537 or following the confirmation link received 48 hours prior to your booking via email and sms. The number used for appointment reminders is automated and does not receive messages.

If you no-show, cancel or reschedule and provide less than 24 hours notice, you will be required to pay 50% of the service scheduled. This payment must be received before any future appointments can be booked.

Inclusivity Policy

At The Pampered Peach it is our goal to ensure that every human feels comfortable and confident regardless of race, creed, identity or sexual orientation. As part of this policy, all forms and documents submitted have a space for you to include your pronouns to ensure we identify you correctly. for example they/them, she/her he/him.

After Hours Policy

Appointments scheduled outside of a Specialists regular working day will be subject to an up charge equal to 50% of the service scheduled. For example, Rachel works 10-7 Tuesday-Friday. Appointments scheduled outside of those hours will have an up charge.

If we are rescheduling your appointment due to your specialist suddenly being unavailable, the up charge will not apply.